Privacy Policy for DomaLearn

Effective Date: January 1, 2025

DomaLearn ("we", "our", "us") operates the website domalearn.info. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI learning infrastructure services.

1. Information We Collect

We collect information you provide directly to us when you interact with our platform, including:

• Account details: name, email address, organization, login credentials.
• Profile data: preferences and settings you choose.
• Communications: messages, inquiries, and feedback submitted through our channels.
• Device and usage information: browser type, IP address, pages visited, and activity logs.

2. How We Use Information

We use your information to:

• Provide, maintain, and improve our services.
• Respond to your inquiries, requests, and support needs.
• Analyze usage to enhance platform features and performance.
• Ensure security, prevent abuse, and comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interaction with our site. Cookies help us:

• Remember your preferences and settings.
• Understand how you navigate our platform.
• Deliver personalized content and features.

You may disable cookies through your browser settings; however, this may affect the functionality of certain features.

4. GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), we adhere to the following principles:

• Lawfulness, fairness, and transparency: we process personal data only on lawful grounds and in a transparent manner.
• Data minimization: we collect only data necessary for the purposes stated.
• Accuracy: we take reasonable steps to ensure personal data is accurate and kept up to date.
• Storage limitation: personal data is retained only as long as necessary.
• Integrity and confidentiality: we implement appropriate security measures to protect personal data.

You have the right to access, rectify, erase, restrict processing, object to processing, and request data portability. To exercise these rights, please contact us through our contact form.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated as needed.

6. International Data Transfers

Your data may be stored and processed in Switzerland and in other countries where we or our service providers operate. We ensure that transfers of personal data across borders comply with applicable data protection laws and involve adequate safeguards.

7. Third-Party Services

We may engage third-party providers to perform services on our behalf, such as hosting, analytics, and support. These providers are bound by contractual obligations to process personal data in accordance with this Privacy Policy and applicable law.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us to request its removal.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

ETH Zurich, Rämistrasse 101, 8092 Zurich, Switzerland
Phone: +41760620800
Business ID: CHE-125.730.339

You may also use our contact form to communicate with our data protection team.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will indicate the updated date. We encourage you to review this page periodically to stay informed about how we protect your information.